CONDITIONS FOR FREE DELIVERY
Free Worldwide Delivery on all orders over £170

*Please Note
: orders to countries outside of the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU). We do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If in any doubt please check with your local customs office for more information.

FURTHER QUESTIONS REGARDING DELIVERY?
If you have any questions concerning delivery, please contact us through info@julietherrera.com

CUSTOMER SATISFACTION
At Juliet Herrera it is extremely important to us that you enjoy our quality products and a superior customer service.

However, if for whatever reason you are not 100% satisfied with your purchase, please contact us at info@julietherrera.com

Returns policy and refunds
We will refund the full value of any products purchased, provided the conditions below are met:
1)  You are able to return the products in question to us within 28 days of receipt of your order.
2)  Unless faulty, your items are returned to us in a resalable condition.  This means unworn, in the same condition you received them and with any labels and packaging intact.
Please note that we are unable to cover the cost of returns unless the item is faulty.
If you have any further questions please do not hesitate to contact us through info@julietherrera.com